Refund policy
🔄 REFUND POLICY
At Arabaxia, your satisfaction is our priority. We offer a 7-day return and replacement guarantee on all eligible products.
Eligibility for Returns
• Items must be returned within 7 days of delivery
• Items must be unused, in their original condition, and in original packaging
• Proof of purchase is required
Non-Returnable Items
• Items damaged due to misuse or negligence
• Items without original packaging
• Perishable or hygiene-sensitive products
How to Request a Return
1. Email us at support@arabaxia.com within 7 days of receiving your order
2. Include your order number and reason for return
3. Our team will respond within 24-48 hours with return instructions
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to your original payment method.
Replacements
If you received a damaged or defective item, we will arrange a replacement at no additional cost.